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Discussion topic: I was connected to the wrong tariff by mistake, how to fix it ?

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This message was authored by Serejka This message was authored by: Serejka

I was connected to the wrong tariff by mistake, how to fix it ?

I was connected to internet and sky hub and now I have a bill for TV and streamer although I only needed internet and I thought that the bonus for the first connection will pay for internet but it pays for TV which I don't need).
How do I change the tariff to have only broadband ?

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This message was authored by caesarome This message was authored by: caesarome

Re: I was connected to the wrong tariff by mistake, how to fix it ?

Posted by a Superuser, not a Sky employee. Find out more

@Serejka 

If you haven't signed up for a TV service via Sky then you will need to call Sky to question them about this.

 

150 is the free number to use from a Sky Mobile or Sky Talk phone otherwise under "Need more help ?" link at the bottom of the page on this link is the number to call Sky on:


https://www.sky.com/help/home


Try saying nothing when spoken to by the bot.

 

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