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Discussion topic: I want to talk to a human, I was online for 1 hour and was cut off

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This message was authored by Charlotte1965 This message was authored by: Charlotte1965

I want to talk to a human, I was online for 1 hour and was cut off

I need to talk to ahumna, my account was cancleed and now im being asked for money.  I was online ofr 1 hour then cut off and this is not available at this time 

 

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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: I want to talk to a human, I was online for 1 hour and was cut off

Posted by a Superuser, not a Sky employee. Find out more

@Charlotte1965 

Is this money being requested charges for the notice period after cancellation in which case that's correct. Billing continues up to the last day of connection and any overpayment is reimbursed usually taking about 6 weeks. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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