I want to speake to a customer services representative

[Alimac2]

I need to speak to a customer services representative

[Daniel0210]

@Alimac2 
If you’re not already aware this is a customer helps customer forum and you aren’t contacting Sky Customer Services on here. Is it something we can help with? 

[Chodley]

You can do that by calling them and finding your way through the auto-voice response maze

[MrGAnderson]

i have a bill that is incorrect and i need to sepak to someone about it

[daveNOS]

@MrGAnderson Follow the advice already given in the thread and call Sky.

[MightyQuinn]

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@MrGAnderson wrote:

i have a bill that is incorrect and i need to sepak to someone about it

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Hi @MrGAnderson   Is this your first bill? If it is, then it could be double as it will cover the previous month, as well as the future month.

[Daniel0210]

@MrGAnderson 
These are the only current methods for contacting Sky. (Depending on your reason for making contact some methods will be more appropriate than others) …

🟩 📞 Customer Services by dialling 150 (free) from either a Sky mobile or a Sky Talk landline.

All calls will start automated which may offer you the online help route or try to send you here to the forum. Stay on the line as long as possible and saying nothing when asked the reason for the call sometimes helps being put in the queue for an agent.

Note: if your services are restricted due to a missed payment phone contact is unlikely to work.

🟩 online help via this link
https://www.sky.com/help
If necessary a number may be visible at the end of the correct help flow.

🟩 Sky Assistant 💬 should also be available via
https://www.sky.com/help
for most service issues and gives you 24/7 help and a quick response. It should provide you with multiple choice options based on your problem and will provide troubleshooting steps to fix any service issues.

🟩 Social Media You can also get in touch via the messaging services on: Facebook, Instagram, or X (links at the bottom of the forum page).

Note If you’re in the ROI make sure the flag in the bottom right of the link is showing the correct flag and change if required.