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Discussion topic: I want to reduce my monthly payments

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This message was authored by ElleBee This message was authored by: ElleBee

I want to reduce my monthly payments

I am being approached by new providers in the area and I always decline but the offers are extremely competitive and before I make any moves to switch, I want one final attempt to see what I am able to achieve with my long term account with sky. Paying £141 is just too high per month. 

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This message was authored by Mark39 This message was authored by: Mark39

Re: I want to reduce my monthly payments

Posted by a Superuser, not a Sky employee. Find out more

Give Sky a call. You can't negotiate here. However, it's unlikely that Sky will be willing to match a new customer offer from another provider.

This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: I want to reduce my monthly payments

Posted by a Superuser, not a Sky employee. Find out more

@ElleBee 
If your discounts have ended or are ending soon the best new discounts are normally acquired by calling Sky and negotiating or potentially amending your package which will now require a 24 month minimum term contract. Remember Sky are not obliged to offer you another discount, and recent posts on here indicate that significant discounts are now harder to come by. If you’re offered something acceptable be prepared to agree to it there and then because if you decide to think about it the offer may no longer be available when you call back.

 

If you go with another provider you'll get their new customer offers but be aware that in 18 or 24 months you'll find yourself in the same position again.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: I want to reduce my monthly payments

Posted by a Superuser, not a Sky employee. Find out more

@ElleBee wrote:

Paying £141 is just too high per month. 


That suggests a multi-product bundle, so it's worth remembering that while there are many competing ISPs around, the choice of subscription television is much more limited.  The vast majority of ISPs are not television providers: essentially there's only Sky, Virgin (where available) and EE.

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