0

Discussion topic: I want to install Sky TV at my new address.How do I do this by phone or online?

Reply
This message was authored by Lanson This message was authored by: Lanson

I want to install Sky TV at my new address.How do I do this by phone or online?

I have had Sky TV for many years at my old address but I Have recently moved

house and want it installed as soon as possible at my new address (where there

has been no Sky before).How do I do this by phone or online?

Reply

All Replies

This message was authored by caesarome This message was authored by: caesarome

Re: I want to install Sky TV at my new address.How do I do this by phone or online?

Posted by a Superuser, not a Sky employee. Find out more

@Lanson 

You can do this online:

 

https://www.sky.com/moving-home

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
This message was authored by GD1 This message was authored by: GD1

Re: I want to install Sky TV at my new address.How do I do this by phone or online?

Posted by a Superuser, not a Sky employee. Find out more

@Lanson  The correct process would have been to book a home move before the move took place.  https://www.sky.com/moving-home

 

It should be noted if you have Sky+HD Sky no longer support this system so may ask you to upgrade to Sky Q.

 

If you also have Broadband the lead time SLA is 10 working days from booking a home move.

 

 

 

 

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: I want to install Sky TV at my new address.How do I do this by phone or online?

Posted by a Superuser, not a Sky employee. Find out more

@Lanson 

 

And the lead time for a satellite dish installation might be considerably longer.

 

Given Sky Q is probably now entering its last few years of life, online-only Sky Stream is the product they are keenest to sell.  There's apparently an announcement regarding Sky Glass (Stream built-in to a Sky-branded television set) coming up in some weeks time.

 

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 50 minutes

New Discussion