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Discussion topic: I want to cancel sky sports

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This message was authored by: Alex9233

I want to cancel sky sports

Hello , I just want to cancel the sky sports , it's not what I expected for that and I paid already is no problem, but I don't want to keep longer and about Internet speed for the beginning everything was perfect but now the speed is very low
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This message was authored by: Daniel0210

Re: I want to cancel sky sports

Posted by a Superuser, not a Sky employee. Find out more

@Alex9233 

To remove part of your TV package you need to contact Sky giving the standard 31 days notice. Be aware if you have 'in contract' discounts you may not be able to remove them. Also make sure cancellation of a certain add-on doesn’t cancel another part of a discount.

You may be able to remove it from your MySky account at
https://www.sky.com/mysky/tv/tv-packs
otherwise you can try the messaging service or you’ll need to call Sky
https://www.sky.com/help/articles/cancel-sky-tv


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards and NOT via Direct Messaging so DMs are switched off

▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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This message was authored by: Alex9233

Re: I want to cancel sky sports

Ok I understand, but I don't find any phone number or something to call , thank you for your answers
This message was authored by: Daniel0210

Re: I want to cancel sky sports

Posted by a Superuser, not a Sky employee. Find out more

@Alex9233 
The current methods for contacting Sky are below and depending on your reason for making contact some methods will be more appropriate than others……

🟩 📞 Customer Services by dialling 150 (free) from either a Sky mobile or a Sky Talk landline. The forum doesn’t allow the display of other numbers. Other official numbers to Sky from the UK are 03 numbers which are normally inclusive from non Sky phones.

All calls will start automated which may offer you the online help route or try to send you here to the forum. Stay on the line as long as possible and saying nothing when asked the reason for the call sometimes helps being put in the queue for an agent.

🟩 online help via this link
https://www.sky.com/help
If necessary a number may be visible at the end of the correct help flow.

🟩 Sky Assistant 💬 should also be available via
https://www.sky.com/help
for most service issues and gives you 24/7 help and a quick response. It should provide you with multiple choice options based on your problem and will provide troubleshooting steps to fix any service issues.

🟩 Social Media You can also get in touch via the messaging services on: Facebook, Instagram, or X (links at the bottom of the forum page).

🟨Note ~ ROI customers If you’re in the ROI make sure the flag in the bottom right of the link is showing the correct flag and change if required. The Sky Ireland phone lines are closed at a weekend.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards and NOT via Direct Messaging so DMs are switched off

▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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