0

Discussion topic: I want to cancel my tv subscription and get a quote just for my broadband

Reply
This message was authored by Harry+beach This message was authored by: Harry+beach

I want to cancel my tv subscription and get a quote just for my broadband

Want to cancel tv subscription but get a quote for just my broadband 

 

 

Reply

All Replies

This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: I want to cancel my tv subscription and get a quote just for my broadband

Posted by a Superuser, not a Sky employee. Find out more

@Harry+beach wrote:

Want to cancel tv subscription


@Harry+beach 
To cancel all your TV subscription, if you’re out of contract you’ll need to give Sky the required 31 days notice. The latest T’s and C’s explicitly state you can’t cancel when still in a minimum term deal unless Sky agree. If they agree you’ll have to pay the remainder of your discounted term.

Select ‘Need more help’ at the bottom of the following link which will lead to contact details.
https://www.sky.com/help/articles/cancel-sky-tv#contact-leave
(Make sure the flag in the bottom right corner is the correct one ie; UK or ROI).
UK customer ~ The link may include an email link and also a Message Us option (which is normally available between 9am and 7.30pm).
ROI customer ~ it’s only by calling Sky Ireland or writing in.

If you successfully cancel you should receive an acknowledgment email from Sky.

If you are cancelling Sky Q, return packaging will be sent out near the end of your notice period. Obtain proof of posting and keep it safe and indefinitely.

 

If you're not already a broadband subscriber ask the agent what discounts he/she can offer you. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by caesarome This message was authored by: caesarome

Re: I want to cancel my tv subscription and get a quote just for my broadband

Posted by a Superuser, not a Sky employee. Find out more

@Harry+beach 

You are best calling Sky to do both of these, 31 days notice is required to cancel your TV account and at the same time you can talk to them about the broadband.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 50 minutes

New Discussion