06 Jan 2025 06:51 PM
Want to cancel tv subscription but get a quote for just my broadband
06 Jan 2025 07:04 PM
Posted by a Superuser, not a Sky employee. Find out more
@Harry+beach wrote:
Want to cancel tv subscription
@Harry+beach
To cancel all your TV subscription, if you’re out of contract you’ll need to give Sky the required 31 days notice. The latest T’s and C’s explicitly state you can’t cancel when still in a minimum term deal unless Sky agree. If they agree you’ll have to pay the remainder of your discounted term.
Select ‘Need more help’ at the bottom of the following link which will lead to contact details.
https://www.sky.com/help/articles/cancel-sky-tv#contact-leave
(Make sure the flag in the bottom right corner is the correct one ie; UK or ROI).
UK customer ~ The link may include an email link and also a Message Us option (which is normally available between 9am and 7.30pm).
ROI customer ~ it’s only by calling Sky Ireland or writing in.
If you successfully cancel you should receive an acknowledgment email from Sky.
If you are cancelling Sky Q, return packaging will be sent out near the end of your notice period. Obtain proof of posting and keep it safe and indefinitely.
If you're not already a broadband subscriber ask the agent what discounts he/she can offer you.
06 Jan 2025 07:33 PM
Posted by a Superuser, not a Sky employee. Find out moreYou are best calling Sky to do both of these, 31 days notice is required to cancel your TV account and at the same time you can talk to them about the broadband.
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