08 Nov 2024 01:24 PM
08 Nov 2024 01:25 PM
Posted by a Superuser, not a Sky employee. Find out moreYou need to contact Sky and give them 31 days notice to cancel it, so you can either call or use the messaging service to do this.
https://www.sky.com/help/articles/cancel-sky-tv
Select "No, I still need help" at the bottom of the page on the above link.
08 Nov 2024 03:57 PM
Posted by a Superuser, not a Sky employee. Find out more@jiying
The latest T’s and C’s explicitly state you can’t cancel when still in a minimum term deal unless Sky agree. If they agree you’ll have to pay the remainder of your discounted term.
If you successfully cancel you should receive an acknowledgment email from Sky.
If you are cancelling Sky Q, return packaging will be sent out near the end of your notice period. Obtain proof of posting and keep it safe and indefinitely.
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