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Discussion topic: I want cancel sky tv only keep brandband

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This message was authored by jiying This message was authored by: jiying

I want cancel sky tv only keep brandband

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This message was authored by caesarome This message was authored by: caesarome

Re: I want cancel sky tv only keep brandband

Posted by a Superuser, not a Sky employee. Find out more

@jiying 

You need to contact Sky and give them 31 days notice to cancel it, so you can either call or use the messaging service to do this.

 

https://www.sky.com/help/articles/cancel-sky-tv

 

Select "No, I still need help" at the bottom of the page on the above link.

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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: I want cancel sky tv only keep brandband

Posted by a Superuser, not a Sky employee. Find out more

@jiying 
The latest T’s and C’s explicitly state you can’t cancel when still in a minimum term deal unless Sky agree. If they agree you’ll have to pay the remainder of your discounted term.

If you successfully cancel you should receive an acknowledgment email from Sky.

If you are cancelling Sky Q, return packaging will be sent out near the end of your notice period. Obtain proof of posting and keep it safe and indefinitely.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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