0

Discussion topic: I want cancel sky tv only keep brandband

Reply
This message was authored by: jiying

I want cancel sky tv only keep brandband

  •  
Reply

All Replies

This message was authored by: caesarome

Re: I want cancel sky tv only keep brandband

Posted by a Superuser, not a Sky employee. Find out more

@jiying 

You need to contact Sky and give them 31 days notice to cancel it, so you can either call or use the messaging service to do this.

 

https://www.sky.com/help/articles/cancel-sky-tv

 

Select "No, I still need help" at the bottom of the page on the above link.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
This message was authored by: Daniel0210

Re: I want cancel sky tv only keep brandband

Posted by a Superuser, not a Sky employee. Find out more

@jiying 
The latest T’s and C’s explicitly state you can’t cancel when still in a minimum term deal unless Sky agree. If they agree you’ll have to pay the remainder of your discounted term.

If you successfully cancel you should receive an acknowledgment email from Sky.

If you are cancelling Sky Q, return packaging will be sent out near the end of your notice period. Obtain proof of posting and keep it safe and indefinitely.


▪️I AM NOT A SKY EMPLOYEE (not even undercover) ▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off

▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
Reply