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Discussion topic: I've told sky I have a problem paying my bill this month because its gone up by about 50 pound. Nowt

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This message was authored by James+moss This message was authored by: James+moss

I've told sky I have a problem paying my bill this month because its gone up by about 50 pound. Nowt

I said I had to cancel my payment last month because it went up by 50 pounds. My benefit stopped and I don't get my pension till March 3rd. They are now telling me that all my services are being cut. Other companies give you time to pay a bill before such drastic action... Why can't sky do this

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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: I've told sky I have a problem paying my bill this month because its gone up by about 50 pound.

Posted by a Superuser, not a Sky employee. Find out more

@James+moss wrote:

Why can't sky do this


@James+moss 

They do. If you pay by direct debit and it fails, they give you an additional 10 days to find the funds. 


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by Mark39 This message was authored by: Mark39

Re: I've told sky I have a problem paying my bill this month because its gone up by about 50 pound.

Posted by a Superuser, not a Sky employee. Find out more

That's their policy. I doubt it's something they'll be willing to discuss with you.

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