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Discussion topic: I've taken Netflix as part of my Sky package but it is single user. How do I get my family plan?

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This message was authored by Foodie+Brit This message was authored by: Foodie+Brit

I've taken Netflix as part of my Sky package but it is single user. How do I get my family plan?

I had the Netflix family plan.  I've now got Netflix on Sky but it isn't my family plan.  How do I get this upgraded or do I need to cancel on Sky and go again with Netflix.  The current package doesn't work for us


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This message was authored by caesarome This message was authored by: caesarome Answer

Re: I've taken Netflix as part of my Sky package but it is single user. How do I get my family plan

Posted by a Superuser, not a Sky employee. Find out more

If you are planning on keep going with your Netflix plan on Sky then all you should need to do is to login to the app with your Netflix details.

 

If you are going to use it via Sky then the number of screens you can use depends on your Sky package:

 

Ultimate TV includes the Netflix Basic plan (1 screen + SD) as standard
You can upgrade to Netflix Standard (2 screens + HD) by adding the HD pack
You can upgrade to Netflix Premium (4 screens + UHD/HDR) by adding the Ultra HD pack (requires the HD pack first)

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This message was authored by caesarome This message was authored by: caesarome Answer

Re: I've taken Netflix as part of my Sky package but it is single user. How do I get my family plan

Posted by a Superuser, not a Sky employee. Find out more

If you are planning on keep going with your Netflix plan on Sky then all you should need to do is to login to the app with your Netflix details.

 

If you are going to use it via Sky then the number of screens you can use depends on your Sky package:

 

Ultimate TV includes the Netflix Basic plan (1 screen + SD) as standard
You can upgrade to Netflix Standard (2 screens + HD) by adding the HD pack
You can upgrade to Netflix Premium (4 screens + UHD/HDR) by adding the Ultra HD pack (requires the HD pack first)

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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