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Discussion topic: I’ve paid a large amount to clear account but it is sitting as a credit amount. Why?

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This message was authored by janine11 This message was authored by: janine11

I’ve paid a large amount to clear account but it is sitting as a credit amount. Why?

Ive paid a large amount to clear my account and rather than do this its kept it as a credit anount. Why has it not cleared down? 

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This message was authored by PandJ2020 This message was authored by: PandJ2020

Re: I’ve paid a large amount to clear account but it is sitting as a credit amount. Why?

Posted by a Superuser, not a Sky employee. Find out more

May depend on how and when you did this.  Perhaps it's not cleared by the bank yet.

I am just another Sky customer and my views are my own
This message was authored by caesarome This message was authored by: caesarome

Re: I’ve paid a large amount to clear account but it is sitting as a credit amount. Why?

Posted by a Superuser, not a Sky employee. Find out more

@janine11 wrote:

Ive paid a large amount to clear my account and rather than do this its kept it as a credit anount. Why has it not cleared down? 


What service is this, are you trying to pay off a credit agreement for Sky Glass or Mobile ?

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