Discussion topic: I’ve just taken out a new ultra & Sky TV / Puck. The puck is being delivered today but my new BB Doe

This message was authored by: RG54 · ‎25 Nov 2023

I’ve just taken out a new ultra & Sky TV / Puck. The puck is being delivered today but my new BB Doesn’t start until the 14th December!! When will I be billed for the Sky TV / Puck ?

This message was authored by: MarkGoldsmith · ‎25 Nov 2023

Billing starts of the Sky Streaming services when you activate the puck ( plug it in, follow the instructions and link/activate it against your sky account). If you don't activate it within 14 days of the delivery date, it will be auto activated and your billing will begin from that date.

Sky Stream and Sky Broadband customer

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This message was authored by: MarkGoldsmith · ‎25 Nov 2023

Billing starts of the Sky Streaming services when you activate the puck ( plug it in, follow the instructions and link/activate it against your sky account). If you don't activate it within 14 days of the delivery date, it will be auto activated and your billing will begin from that date.

Sky Stream and Sky Broadband customer

Please LIKE any responses you found helpful

Please mark a response as an ANSWER if it has solved your query/issue

Please note: I am a fellow sky customer and NOT an employee. Posts from Sky Employees are clearly marked as such using a Sky badge.

If you would like to post a “Send Your Thanks to Sky” message please click Here

Discussion topic: I’ve just taken out a new ultra & Sky TV / Puck. The puck is being delivered today but my new BB Doe

I’ve just taken out a new ultra & Sky TV / Puck. The puck is being delivered today but my new BB Doe

Re: I’ve just taken out a new ultra & Sky TV / Puck. The puck is being delivered today but my ne

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Re: I’ve just taken out a new ultra & Sky TV / Puck. The puck is being delivered today but my ne

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