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Discussion topic: I've been asked to phone sky priority cancellation, is this number free on mobile phones

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This message was authored by: Bird13

I've been asked to phone sky priority cancellation, is this number free on mobile phones

Want to cancel  sky movie's ( which I didn't  ask for in the first place)

Sky messaged  me to phone priority  cancellation  number.  Is this free from a mobile?

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This message was authored by: Daniel0210

Re: I've been asked to phone sky priority cancellation, is this number free on mobile phones

Posted by a Superuser, not a Sky employee. Find out more

@Bird13 
I'm not aware of a Priority Cancellation number. You can call Sky free by dialling 150 from a Sky Talk landline or a Sky Mobile, alternatively you can use:
https://www.sky.com/help/home
UK customers: Scroll down and click on ‘Need more help’ and it provides a 0333 number.
ROI customers: change the flag in the bottom right corner of the link to the ROI flag then scroll down and click on ‘Need more help’ and it provides a dedicated ROI number.
(The forum doesn’t allow us to type the numbers in full).

You will find that similar to calling other large companies the start will be automated which may also try to send you here to the forum. Stay on the line as long as possible and don’t hang up. If necessary say nothing when the automated system asks you what your call is about as it should then route your call into a queue for the next available agent.


▪️I AM NOT A SKY EMPLOYEE (not even undercover)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off

▫️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
This message was authored by: GD1

Re: I've been asked to phone sky priority cancellation, is this number free on mobile phones

Posted by a Superuser, not a Sky employee. Find out more

@Bird13 wrote:

Want to cancel  sky movie's ( which I didn't  ask for in the first place)

Sky messaged  me to phone priority  cancellation  number.  Is this free from a mobile?


Calls on Sky Mobile to 01, 02 & 03 numbers are free, most other providers do something similar but you'd need to check with your provider (if it's not Sky Mobile).

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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