09 Oct 2024 05:26 PM
I’ve a upcoming bill for €15 when I already paid for this months bill
09 Oct 2024 05:30 PM
Posted by a Superuser, not a Sky employee. Find out moreAs you have a direct debit or card payment set up you should never need to make a manual payment as you have done. What has happened is a credit has appeared on your account for the amount you have overpaid and this will be used to pay your next bill so on that bill no money will be taken from your account.
You can also have this credit refunded if you want as we can alert Skys' messaging team to your post so let us know if you would like this done.
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