0

Discussion topic: I’ve a upcoming bill for €15 when I already paid for this months bill

Reply
This message was authored by Queen03 This message was authored by: Queen03

I’ve a upcoming bill for €15 when I already paid for this months bill

I’ve a upcoming bill for €15 when I already paid for this months bill

Reply

All Replies

This message was authored by caesarome This message was authored by: caesarome

Re: I’ve a upcoming bill for €15 when I already paid for this months bill

Posted by a Superuser, not a Sky employee. Find out more

@Queen03 

As you have a direct debit or card payment set up you should never need to make a manual payment as you have done. What has happened is a credit has appeared on your account for the amount you have overpaid and this will be used to pay your next bill so on that bill no money will be taken from your account.

 

You can also have this credit refunded if you want as we can alert Skys' messaging team to your post so let us know if you would like this done.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 50 minutes

New Discussion