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Discussion topic: I think I am being over charged, I am out of contract

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This message was authored by Lorimac This message was authored by: Lorimac

I think I am being over charged, I am out of contract

I am out of contract and think I am being overcharged for my products. What is the customer service telephone number to renew and discuss the charges?

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This message was authored by Mark39 This message was authored by: Mark39

Re: I think I am being over charged, I am out of contract

Posted by a Superuser, not a Sky employee. Find out more

You can find the number to call via the 'need more help' link here: https://www.sky.com/help/home

This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: I think I am being over charged, I am out of contract

Posted by a Superuser, not a Sky employee. Find out more

@Lorimac wrote:

I am out of contract and think I am being overcharged for my products. 


@Lorimac 

If your discounts have ended you'll be paying the full standard price so it will be more than previous bills.


The best deals are normally acquired by calling Sky to try to negotiate a new deal or potentially amend your package which will now require a 24 month minimum term contract. Remember Sky are not obliged to offer you another discount, and recent posts on here indicate that significant discounts are much harder to come by. If you’re offered something acceptable be prepared to agree to it there and then because if you decide to think about it the offer may no longer be available when you call back.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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