I see people in my local area are receiving compensation

[PLAlnwick]

I have not had mobile phone coverage for several days last week  in my area NE66. I contacted Sky after looking in Facebook I read the O2 mast wasn't working and there was a technical issue. I checked the service line which confirmed that was the case and work was being carried out and I would hear when it was repaired, which I did receive.

However other locals have received compensation for this outage time but I've heard nothing from Sky. I have since found out I have missed calls made to my mobile and whist driving I was unable to get a signal and needed to contact a family member urgently but had no signal.  

[Mark39]

You could call to ask?

[caesarome]

@PLAlnwick 

If the mast has now been fixed then give Sky a cll. If they agree they would apply a credit to your account.

[PLAlnwick]

Thank you, I will do.