This discussion topic has been answered Discussion topic: I received a call from sky
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Message posted on 17 Oct 2025 08:57 PM
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Re: I received a call from sky
@parma wrote:
He sounded like he's calling from abroad and he may be fraudster.
Quite possibly.
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Message posted on 03 Dec 2025 01:19 PM
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Re: I received a call from sky
I've received a call from the same number about 20 minutes ago, but I had no way to know it was legit and I put the phone down.
A few seconds later, I've received a txt message from Alieen of Sky Staff Team, telling me that it was her calling and the issue with rolling data was resolved. I did have an issue with rolling data. It looks like I've been rude to poor Aileen that was just trying to be helful.
I've received too many scam calls from people pretending to be from Sky, no way I'm taking the risk ...
Message posted on 03 Dec 2025 01:22 PM
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Re: I received a call from sky
@Simon+9000
I've received too many scam calls from people pretending to be from Sky, no way I'm taking the risk ...
It has probably been posted earlier in this lengthy thread but I'll post it again…
With any calls from 'Sky' (especially unexpected calls) if the caller asks for your previously agreed telephone password to confirm you're the account holder (which I would expect a genuine Sky agent to do) initially give an INCORRECT one on purpose. If the caller doesn't challenge it then you know it'll likely be a scam call.
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
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Sky customer since 2001
with:
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Message posted on 05 Dec 2025 07:19 PM
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Re: I received a call from sky
Great idea Daniel.
I complained to SKY about receiving calls from them and not knowing if they're genuine. They set up an ID for me which I can ask anyone who says they're from SKY to quote
Message posted on 05 Dec 2025 09:07 PM
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Re: I received a call from sky
Any scammer can set you up with an ID which means all correspondence comes from them and goes back through them, have you ever heard of Sky doing this for anyone else ? Or even checked if it's an option Sky offer ? Interesting eh ! Call your dedicated UK Sky number to check or email reply to Sky if you've purchased anything from them (mobile broadband Sky store etc) be vigilant or the scummers (sorry scammers) win and create untold misery
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