I received a call from sky

[PandJ2020]

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@Edwrad wrote:

 sky superusers are apparently selected from sky themselves to help this forum? 

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https://helpforum.sky.com/t5/Superusers/bd-p/meetthesuperusers

[Phil+Smith]

@Edwrad 

They gave me this ID when I phoned them on a genuine customer services number.

[Dandelion6663]

I got a call today from +44 7451 28211X about helping lowering my bills. Wondering if they're genuinely from sky? but the quote they told me was outrageous. 500 megaBYTES + tv for 58 gbp... I'm currently only paying 15.50 for 1 gig with virgin. I told them there was no way one can get 500 megabytes in scotland and told him 1 byte = 8 bits, don't think he got me.

He kept iterating it's full fibre I said I understand but 500 MB/s = roughly 4 gigabits, which most ISPs top out at 1-1.5 gbps. I said impossible which he then hung up on me.

[TimmyBGood]

@Dandelion6663 

Sky Broadband offers 2.5Gbps and 5Gbps speed bands, but only over CityFibre infrastructure.

https://www.skygroup.sky/article/sky-becomes-uk-s-fastest-major-broadband-provider-with-launch-of-ne... 

The offering on Openreach tops out at 1 Gbps even though EE has pushed theirs to 1.6Gbps.

[MightyQuinn]

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@Dandelion6663 wrote:

I got a call today from xxx about helping lowering my bills. Wondering if they're genuinely from sky?

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Hi @Dandelion6663   Have a look here https://www.sky.com/help/articles/account-takeover

[sazza6374]

Just had a call from this number aswell.  Asked me to confirm my name so i said "you called me so you tell me" then hung up. Googled as a legitimate sky number but didnt seem very legitimate to me. 

[Tails1]

I get a call everyday from 

A number  which shows up as a sky number,no one ever speaks tho,bit weird

[Mark39]

@Tails1 some auto diallers (probably what Sky are using) wait for you to speak first before passing the call to an adviser. 

[Tails1]

I do say hello but theres nothing.......... no big deal

[MightyQuinn]

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@Tails1 wrote:

I get a call everyday from 

A number  which shows up as a sky number,no one ever speaks tho,bit weird

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Hi @Tails1   It is a scam, the clue is no one ever speaks. They are using an autodialer spoofing Sky's number.