I pay £43 per month = £34 Sky signature & £9 for Sky HD. October bill was for £15 Multiscreen??????

[lawrencedore]

I've been charged £15 extra in October for Multiscreen.  Whereas I pay £43 per month for being a Sky VIP for 24 years and I'm 12 years a widow, 73 years old and living on a State Pension

[Daniel0210]

@lawrencedore 

Have you previously had a Multiscreen subscription with a Sky Q mini box for a second TV in your address? Could it have previously been discounted but the discount has finished? Be aware this is a customer helps customer forum. You aren’t talking to Sky Customer Services here. 

[TimmyBGood]

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@lawrencedore wrote:

I'm 12 years a widow, 73 years old and living on a State Pension

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Unfortunately that has no bearing on subscription television pricing.

[bydandie]

Unfortunately the only way to get a good deal is to ask to cancel.  If you are on a pension with benefits, you might be able to get a discount on your broadband.

There is no reward for loyalty any more, so if you want the best deals either call to cancel or go down the NowTV route.

Sky stream can be cheaper but you need to be comfortable with using IT.

[spartan25]

Have just tried to add multiscreen as offered at £7.50 . But you add to current package it makes bill higher than £7.50?

any ideas as to why

[caesarome]

It might be due to the date you are billed, so if you added it today you would pay from today to your next billing date plus the next 4 weeks as we pay a month in advance so that would add up more than £7.50