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Discussion topic: I paid .y bill on 8th it's now the 9th and my sky is stil not back on?

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This message was authored by Yamin1 This message was authored by: Yamin1

I paid .y bill on 8th it's now the 9th and my sky is stil not back on?

I paid my bill on the 8/8/2024and my sky is stil not back on today 9/8/2024 this was ment to b back on in a couple hours it is now 7.15am on 9th August and I stil can't watch my tv/sky why is this
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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: I paid .y bill on 8th it's now the 9th and my sky is stil not back on?

Posted by a Superuser, not a Sky employee. Find out more

@Yamin1 
If your Sky services have been restricted (it’s normally only a missed payment that triggers this), Sky won’t reinstate them until you’ve paid what is owed in full and set up a new continuous payment method. If your payment is two or more weeks overdue you will have to pay the next bill as well. 

Once your full payment has cleared and is in Sky’s account your services should be reinstated, but this may not be instant. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
❄️Merry Christmas and a Happy New Year❄️
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