27 Mar 2024 12:56 PM
I was speaking to someone with sky about my bill date, I orderd my iPad on the 19th and they said my first bill will be out on the 24th of March and it still hasn't came out
27 Mar 2024 12:58 PM
Posted by a Superuser, not a Sky employee. Find out moreThe 24th was Sunday. Payments aren't processed on a weekend on Bank Holiday. But to contact Sky you can call Sky free by dialling 150 from a Sky Talk landline or a Sky Mobile, otherwise you can use:
https://www.sky.com/help/home
UK customers: Scroll down and click on ‘Need more help’ and it provides a 0333 number.
ROI customers: change the flag in the bottom right corner of the link to the ROI flag then scroll down and click on ‘Need more help’ and it provides a 0818 number.
(The forum doesn’t allow us to type the numbers in full).
You will find that similar to calling other large companies the start will be automated which may also try to send you back to the forum. Stay on the line as long as possible and don’t hang up.
27 Mar 2024 01:15 PM
Posted by a Superuser, not a Sky employee. Find out moreWhat shows via your bill here regarding this:
https://www.sky.com/manage/bill/
If paying by direct debit the first payment is taken about 14 days from the date you received the tablet,
No problem. Browse or search to find help, or start a new discussion on Community.
On average, new discussions are replied to by our users within 50 minutes
New Discussion