0

Discussion topic: I need to speak to the sky support

Reply
This message was authored by Aw22344 This message was authored by: Aw22344

I need to speak to the sky support

I was speaking to someone with sky about my bill date, I orderd my iPad on the 19th and they said my first bill will be out on the 24th of March and it still hasn't came out 

Reply

All Replies

This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: I need to speak to the sky support

Posted by a Superuser, not a Sky employee. Find out more

@Aw22344 

The 24th was Sunday. Payments aren't processed on a weekend on Bank Holiday. But to contact Sky you can call Sky free by dialling 150 from a Sky Talk landline or a Sky Mobile, otherwise you can use:
https://www.sky.com/help/home
UK customers: Scroll down and click on ‘Need more help’ and it provides a 0333 number.
ROI customers: change the flag in the bottom right corner of the link to the ROI flag then scroll down and click on ‘Need more help’ and it provides a 0818 number.
(The forum doesn’t allow us to type the numbers in full).

You will find that similar to calling other large companies the start will be automated which may also try to send you back to the forum. Stay on the line as long as possible and don’t hang up.


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by caesarome This message was authored by: caesarome

Re: I need to speak to the sky support

Posted by a Superuser, not a Sky employee. Find out more

@Aw22344

What shows via your bill here regarding this:

 

https://www.sky.com/manage/bill/

 

If paying by direct debit the first payment is taken about 14 days from the date you received the tablet,

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 50 minutes

New Discussion