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Discussion topic: I need to delink one of my email sub accounts

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This message was authored by IanGoodwin1 This message was authored by: IanGoodwin1

I need to delink one of my email sub accounts

When I set up my sky they provided a master email account, with the ability to set up 10 sub accounts, which I did for my wife and children.

I now need to delink one of the sub accounts so that my son can use this to apply for his own sky account - he cannot use this sub address as it automatically thinks he already has sky

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This message was authored by caesarome This message was authored by: caesarome

Re: I need to delink one of my email sub accounts

Posted by a Superuser, not a Sky employee. Find out more

@IanGoodwin1 

You should be able to do that here:

 

https://www.sky.com/mydetails/additional-users

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IanGoodwin1
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This message was authored by IanGoodwin1 This message was authored by: IanGoodwin1

Re: I need to delink one of my email sub accounts

That allows me to change my login email, but not delink the sub accounts

This message was authored by caesarome This message was authored by: caesarome

Re: I need to delink one of my email sub accounts

Posted by a Superuser, not a Sky employee. Find out more

Do you not see the section towards the bottom that says "Additional Users" as that is where this extra account you created should be as there is then a "remove user" link.

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IanGoodwin1
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This message was authored by IanGoodwin1 This message was authored by: IanGoodwin1

Re: I need to delink one of my email sub accounts

No not really - when I click on the link you posted, I see 4 options :- acount info . sky ID, dsta and personalisation and contracts / agreements

going into all 4 does not give me the option you describe

Thanks for trying to help - not sure why I see something different than you

 

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