I need to change my subscription, as I am a pensioner and need to pay lower.

[gordonmellor]

Have a. Sky Q account , need to change my billing to a pensioner billing account.

[gordonmellor · Accepted solution]

iam a pensioner and want to get the pensioner rate for my Sky Q account.  Gordon1

[PandJ2020]

There is no specific 'pensioner' rate.

Unless you qualify for a social tariff (https://www.sky.com/help/articles/sky-social-tariff) then it's whatever you can negotiate.  Alternatively, the do have 'Q essentials' for around £15pm but only provides free-to-air channels (with the ability to record).

[caesarome]

@gordonmellor 

Good morning,

You will need to call Sky about this and if they do offer you a discount you will need to make up your mind in the spot and it will mean you will be in a new 24 month contract.

150 is the free number to use from a phone that has a Sky mobile sim in it or Sky Talk phone otherwise under "Need more help ?" link at the bottom of the page on this link is the number to call Sky on:

https://www.sky.com/help/home

Try saying nothing when spoken to by the bot.

[Daniel0210]

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@gordonmellor wrote:

need to change my billing to a pensioner billing account.

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@gordonmellor 

There's no specific discounts aimed at senior citizens but give Sky a call and be prepared to negotiate. 

[Lisa-P1987]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147