I need refund in my bank account

[RC21]

Hi,

I need refund in my bank account from the payment in of Plan 1 in the end of April 2024 and the cancellation of Plan 2 end of May 2024.

I can't understand the bill calculation and credit amount is less as was communicated earlier to me.

please check and suggest.

[GD1]

@RC21  We are customers here, we can't check your bills, nor do we know what the plans are you refer to.

However is there a credit showing on your account?

[RC21]

Yes, it's showing but as per the discussion with the sky customer care it supposed to be more

[Daniel0210]

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@RC21 wrote:

Yes, it's showing but as per the discussion with the sky customer care it supposed to be more

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@RC21 

As stated already this is a customer helps customer forum so you’re not contacting Sky Customer Services by posting on here. We won't know the details of any conversations you've had with Sky. If you want to query the amount give Sky another call.