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This discussion topic has been answered Discussion topic: I need my sky broad band bill from 2020-22 please, to show btas they are trying to charge me..

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Message posted on ‎30 Jan 2025 01:38 PM

I need my sky broad band bill from 2020-22 please, to show btas they are trying to charge me..

Please can I have my broadband bill from 2020 to 2022 so I can show proof to BT. As they are trying to charge me for broadband I never had.

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Avatar for PandJ2020
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This message was authored by: PandJ2020 Answer

Message posted on ‎30 Jan 2025 01:45 PM

Re: I need my sky broad band bill from 2020-22 please, to show btas they are trying to charge me..

Posted by a Superuser, not a Sky employee. Find out more

https://www.sky.com/help/forms/customer-information-request

 

Note the timescales

I am just another Sky customer and my views are my own even if you don't like the answers

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Avatar for PandJ2020
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This message was authored by: PandJ2020 Answer

Message posted on ‎30 Jan 2025 01:45 PM

Re: I need my sky broad band bill from 2020-22 please, to show btas they are trying to charge me..

Posted by a Superuser, not a Sky employee. Find out more

https://www.sky.com/help/forms/customer-information-request

 

Note the timescales

I am just another Sky customer and my views are my own even if you don't like the answers
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Avatar for Daniel0210
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This message was authored by: Daniel0210

Message posted on ‎30 Jan 2025 01:45 PM

Re: I need my sky broad band bill from 2020-22 please, to show btas they are trying to charge me..

Posted by a Superuser, not a Sky employee. Find out more

@Matt822 

For older bills you have to submit a subject access request https://www.sky.com/help/forms/customer-information-request

 

These can take up to 28 days to be actioned.

 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
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Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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This message was authored by: Matt822

Message posted on ‎30 Jan 2025 01:50 PM

Re: I need my sky broad band bill from 2020-22 please, to show btas they are trying to charge me..

Thank you 

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