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Discussion topic: I need help with my account

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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: I need help with my account

Posted by a Superuser, not a Sky employee. Find out more

@DLando1 

We are customers here like yourself. If you've recently had a letter about upgrading there should be a dedicated phone number on there, otherwise you can call free by dialling 150 from a Sky Talk landline or a Sky Mobile, or you can use:
https://www.sky.com/help/home
UK customers: Scroll down and click on ‘Need more help’ and it provides a 0333 number.
ROI customers: change the flag in the bottom right corner of the link to the ROI flag then scroll down and click on ‘Need more help’ and it provides a 0818 number.
(The forum doesn’t allow us to type the numbers in full).

You will find that similar to calling other large companies the start will be automated which may also try to send you back to the forum. Stay on the line as long as possible and don’t hang up.


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by Mark39 This message was authored by: Mark39

Re: I need help with my account

Posted by a Superuser, not a Sky employee. Find out more

@DLando1 if you have specific questions, we'll try to help.

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