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Discussion topic: I need a bar code to Send back my Sky broadband device

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This message was authored by Samudju This message was authored by: Samudju

I need a bar code to Send back my Sky broadband device

I am waiting your answer

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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: I need a bar code to Send back my Sky broadband device

Posted by a Superuser, not a Sky employee. Find out more

@Samudju 
If you’ve successfully cancelled Sky should send out returns packaging near the end of any cancellation period (which is 14 days for Broadband) for any loaned equipment they are expecting back.

If the arrival of packaging is delayed it’s the customers responsibility to use their own packaging to return it. You can use any packaging as long as it’s secure and you may want to put a note inside with your account number and a list of equipment that is included. This link explains about how to receive an email with your return labels through Royal Mail.
https://www.sky.com/help/articles/return-tv-broadband

Keep your proof of posting safe and indefinitely and if you use Royal Mail’s collect from home service, keep a record of the tracking number.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by caesarome This message was authored by: caesarome

Re: I need a bar code to Send back my Sky broadband device

Posted by a Superuser, not a Sky employee. Find out more

@Samudju 

You can print it here:

 

https://www.sky.com/help/articles/return-tv-broadband


Add a note inside with your account number and a list of equipment you have included.
Make sure you get and keep proof of posting when sending this off.

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