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This discussion topic has been answered Discussion topic: I'm moving out of my current Abode next week, do I need to get my Brother to give notice to Sky?

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This message was authored by: MrRichAllen1976

I'm moving out of my current Abode next week, do I need to get my Brother to give notice to Sky?

Above.

 

Got a moving date for the place in Woodhouse, Sheffield last week, 18th of December, however, I'll be moving all my stuff up next week, not this coming week, the week after, with my Family's help.

 

However, I have an ADSL Broadband connection at my current place, and the new place has FTTP up to 1 Gig per second apparently, so I don't need the ADSL connection.

 

Obviously it's now the 30th of November so it's too late to give 30 days notice for a move on the 18th, could I still get out of the contract?

 


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This message was authored by: PandJ2020 Answer

Re: I'm moving out of my current Abode next week, do I need to get my Brother to give notice to Sky?

Posted by a Superuser, not a Sky employee. Find out more

@MrRichAllen1976 wrote:

Obviously it's now the 30th of November so it's too late to give 30 days notice for a move on the 18th, could I still get out of the contract?

 


You failed to mention whether you are currently subject to a minimum term?

 

If you're not then simply give 14 days (not 30) to cancel.  Or you can perform a home move to transfer your service (But you'll have to speak to Sky to see what options you have as you can probably switch to FTTP).

 

...or if you are subject to a minimum term and just want to cancel then you'll incur late payment charges.

I am just another Sky customer and my views are my own even if you don't like the answers

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This message was authored by: SKY1992bf

Re: I'm moving out of my current Abode next week, do I need to get my Brother to give notice to Sky?

Posted by a Superuser, not a Sky employee. Find out more

@MrRichAllen1976  Broadband requires 14 days notice and yes notice is still required as without sky will continue to charge you for the service at your current location 

 

if you are still in contract you can still cancel with 14 days notice but you will be liable for early termination charges 


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This message was authored by: PandJ2020 Answer

Re: I'm moving out of my current Abode next week, do I need to get my Brother to give notice to Sky?

Posted by a Superuser, not a Sky employee. Find out more

@MrRichAllen1976 wrote:

Obviously it's now the 30th of November so it's too late to give 30 days notice for a move on the 18th, could I still get out of the contract?

 


You failed to mention whether you are currently subject to a minimum term?

 

If you're not then simply give 14 days (not 30) to cancel.  Or you can perform a home move to transfer your service (But you'll have to speak to Sky to see what options you have as you can probably switch to FTTP).

 

...or if you are subject to a minimum term and just want to cancel then you'll incur late payment charges.

I am just another Sky customer and my views are my own even if you don't like the answers

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This message was authored by: MrRichAllen1976

Re: I'm moving out of my current Abode next week, do I need to get my Brother to give notice to Sky?

@PandJ2020 I've been in contract with Sky for Fibre since October 2020, but where I currently live, there's no Fibre availability in the area (High Green sucks, too remote, 2 hour round trip on public transport just into Town and back!)

 

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This message was authored by: MrRichAllen1976

Re: I'm moving out of my current Abode next week, do I need to get my Brother to give notice to Sky?

I've emailed my Brother, he says he'll sort it this week.

 

Mods can lock the topic.

 

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