Discussion topic: I'm moving home and try to use my account to let sky know but keeps coming up can't get access becau

This message was authored by: ROBERT106 · ‎28 Jul 2024

Keep getting can't get access as I'm not the primary user when I want to advise Sky that I'm moving home.

Any suggestions please

This message was authored by: caesarome · ‎28 Jul 2024

All you can do is to phone Sky to get them to help you with the home move:

150 is the free number to use from a Sky Mobile or Sky Talk phone otherwise under "Need more help ?" link at the bottom of the page on this link is the number to call Sky on:

https://www.sky.com/help/home

Say No when asked if you want a text or to go online then stay on the line.

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This message was authored by: Mark39 · ‎28 Jul 2024

Sounds like an account issue, rather than Sky Yahoo Mail. I've moved your post to the Account & Billing forum.

This message was authored by: caesarome · ‎28 Jul 2024

@ROBERT106

Are you able to view your bill here using the same login details:

https://www.sky.com/bill/tv-broadband-talk

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If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can

This message was authored by: ROBERT106 · ‎28 Jul 2024

Yes, I'm getting access to my bills

This message was authored by: caesarome · ‎28 Jul 2024

All you can do is to phone Sky to get them to help you with the home move:

150 is the free number to use from a Sky Mobile or Sky Talk phone otherwise under "Need more help ?" link at the bottom of the page on this link is the number to call Sky on:

https://www.sky.com/help/home

Say No when asked if you want a text or to go online then stay on the line.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can

Discussion topic: I'm moving home and try to use my account to let sky know but keeps coming up can't get access becau

I'm moving home and try to use my account to let sky know but keeps coming up can't get access becau

Re: I'm moving home and try to use my account to let sky know but keeps coming up can't get access b

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Re: I'm moving home and try to use my account to let sky know but keeps coming up can't get access b

Re: I'm moving home and try to use my account to let sky know but keeps coming up can't get access b

Re: I'm moving home and try to use my account to let sky know but keeps coming up can't get access b

Re: I'm moving home and try to use my account to let sky know but keeps coming up can't get access b

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