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Discussion topic: I’m going to be moving out soon and want to Cancel broadband.

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This message was authored by: Pix101

I’m going to be moving out soon and want to Cancel broadband.

I'm just on a rolling contract for broadband. I'm moving out and want to cancel. 

what is the process like? What are the early termination charges?

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This message was authored by: Daniel0210

Re: I’m going to be moving out soon and want to Cancel broadband.

Posted by a Superuser, not a Sky employee. Find out more

@Pix101 
To cancel Sky Broadband and Sky Talk the below link explains the various methods on cancelling completely.
https://www.sky.com/help/articles/cancel-sky-broadband

If you try to cancel whilst still in a minimum term deal you might have to pay an early termination charge (Sky will notify you if you do and how much they’ll charge) but being on a rolling contract should negate that.

Return packaging for any equipment Sky expect back will be sent out to you at the account address near the end of the 14 day notice period. Remember to keep any proof of posting indefinitely.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off

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Sky customer since 2001
with:
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This message was authored by: Pix101

Re: I’m going to be moving out soon and want to Cancel broadband.

Somewhere is saying, if on a rolling contract, there is no early termination fee.

 

Is this correct or not?

This message was authored by: Daniel0210

Re: I’m going to be moving out soon and want to Cancel broadband.

Posted by a Superuser, not a Sky employee. Find out more

@Pix101 

If your discounted deal has ended you just give the appropriate notice which is 14 days for broadband/Talk.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off

▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
This message was authored by: caesarome

Re: I’m going to be moving out soon and want to Cancel broadband.

Posted by a Superuser, not a Sky employee. Find out more

@Pix101 wrote:

Somewhere is saying, if on a rolling contract, there is no early termination fee.

 


That should be correct if you are not in any contract as you just give the required notice and you can leave penalty free.

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