It looks like you are paying the standard price for your services so you might want to call Sky to see if they will offer you any discount and if they do it will come with a 18 month contract and you will need to make up your mind there and then.
150 is the free number to use from a Sky Mobile or Sky Talk phone otherwise under "Need more help ?" link at the bottom of the page on this link is the number to call Sky on:
https://www.sky.com/help/home
When you do call say nothing when the bot speaks to you about what your call is about as it should then route you to somebody.
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