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Discussion topic: I have won VIP tickets to a sporting event however I'm unable to attend and want to return tickets

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paulbaxendale
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I have won VIP tickets to a sporting event however I'm unable to attend and want to return tickets

‎30 Jul 2024 02:28 PM

I have won two VIP tickets to magic weekend in August unfortunately I cannot attend and would like to return tickets how do I return the tickets
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caesarome
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This message was authored by caesarome This message was authored by: caesarome Answer

Re: I have won VIP tickets to a sporting event however I'm unable to attend and want to return ticke

‎30 Jul 2024 05:55 PM

Posted by a Superuser, not a Sky employee. Find out more

@paulbaxendale

You can cancel the tickets via the app itself, as this is what it says in the FAQ bit at the bottom of the ticket page:

 

"14. How do I cancel some or all of my tickets ?"

 

You can do this at any time before the event by clicking on 'My Bookings' and choosing the event and the number of tickets you want to cancel."

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Daniel0210
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Re: I have won VIP tickets to a sporting event however I'm unable to attend and want to return ticke

‎30 Jul 2024 03:13 PM

Posted by a Superuser, not a Sky employee. Find out more

@paulbaxendale 

It might be worth you emailing the Ticketing Team at support @skyticketit. com (without the spaces I've had to add). 

 


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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caesarome
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This message was authored by caesarome This message was authored by: caesarome Answer

Re: I have won VIP tickets to a sporting event however I'm unable to attend and want to return ticke

‎30 Jul 2024 05:55 PM

Posted by a Superuser, not a Sky employee. Find out more

@paulbaxendale

You can cancel the tickets via the app itself, as this is what it says in the FAQ bit at the bottom of the ticket page:

 

"14. How do I cancel some or all of my tickets ?"

 

You can do this at any time before the event by clicking on 'My Bookings' and choosing the event and the number of tickets you want to cancel."

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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paulbaxendale
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This message was authored by paulbaxendale This message was authored by: paulbaxendale

Re: I have won VIP tickets to a sporting event however I'm unable to attend and want to return ticke

‎30 Jul 2024 06:05 PM

That worked perfectly thanks for the help 

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