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Discussion topic: I have to return my broadband box but I’ve been away

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This message was authored by Danielle11 This message was authored by: Danielle11

I have to return my broadband box but I’ve been away

Hi, my name is daniela klaskova, I have received packaging to return my broadband box, I've been away out of the country and I'm not back until tomorrow so I can't get the broadband returned until I'm back. I hope that won't be a problem and I won't have extra charges as I was not home to know. I will have the broadband returned as soon as I'm home 

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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: I have to return my broadband box but I’ve been away

Posted by a Superuser, not a Sky employee. Find out more

@Danielle11 
In case you aren’t aware we are mainly fellow customers on here trying to help other customers and you’re not contacting Sky Customer Services by posting on the forum.

 

Return it as soon as you can and most importantly keep proof of posting it back. If Sky charge you non return fees after you've returned it post back on this thread and we can get you some help. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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