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Discussion topic: I have payed my bill today and i still cannot ring out and app is saying blocked

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This message was authored by David2341 This message was authored by: David2341

I have payed my bill today and i still cannot ring out and app is saying blocked

Can anyone help me I payed my bill today not due till 20th August but it says on my app my phone is blocked from ringing out 

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This message was authored by caesarome This message was authored by: caesarome

Re: I have payed my bill today and i still cannot ring out and app is saying blocked

Posted by a Superuser, not a Sky employee. Find out more

If your services had been restricted due to this bill being paid late then after paying it has you also set up a payment method like a credit or debit card or a direct debit because even if you had this in place it needs to be setup again and the payment to be cleared before your services will be restored.

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