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Discussion topic: I have paid my bill but sky are saying I haven’t

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This message was authored by: TomArmitage

I have paid my bill but sky are saying I haven’t

The money has been taken from my bank however sky are saying I haven't paid it on the app

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This message was authored by: Daniel0210

Re: I have paid my bill but sky are saying I haven’t

Posted by a Superuser, not a Sky employee. Find out more

@TomArmitage 
What date of the month is your payment date? Sky don't process payments due on Saturdays and Sundays. These are processed during the following week. 


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