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Discussion topic: I have paid my bill but sky are saying I haven’t
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This message was authored by: TomArmitage
Message posted on 20 Oct 2025 07:05 AM
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I have paid my bill but sky are saying I haven’t
The money has been taken from my bank however sky are saying I haven't paid it on the app
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This message was authored by: Daniel0210
Posted by a Superuser, not a Sky employee.
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Message posted on 20 Oct 2025 07:14 AM
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Re: I have paid my bill but sky are saying I haven’t
@TomArmitage
What date of the month is your payment date? Sky don't process payments due on Saturdays and Sundays. These are processed during the following week.
▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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