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Discussion topic: I have my direct debit due on Tuesday. Will my services be restricted in this time as I'm late payin

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This message was authored by: JennyHug

I have my direct debit due on Tuesday. Will my services be restricted in this time as I'm late payin

I am not able to pay my bill untill Tuesday but my previous bill hasn't been paid. As I've changed my direct debit and my next direct debit is due on Tuesday will my services be restricted? The bill will definitely be paid on Tuesday. Can any restrictions be delayed until then? 

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This message was authored by: caesarome

Re: I have my direct debit due on Tuesday. Will my services be restricted in this time as I'm late p

Posted by a Superuser, not a Sky employee. Find out more

@JennyHug wrote:

I am not able to pay my bill untill Tuesday but my previous bill hasn't been paid.


What does it say against this bill that hasn't been paid ?

 


@JennyHug wrote:

As I've changed my direct debit and my next direct debit is due on Tuesday will my services be restricted? 


When did you change your direct debit details ?

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This message was authored by: JennyHug

Re: I have my direct debit due on Tuesday. Will my services be restricted in this time as I'm late p

On my account it looks like the bill will just go out Tuesday but I've got a text today saying my service is at risk of being restricted 

This message was authored by: caesarome

Re: I have my direct debit due on Tuesday. Will my services be restricted in this time as I'm late p

Posted by a Superuser, not a Sky employee. Find out more

If the direct debit fails then Sky will try again 10 days later so if that is Tuesday then they should try again then, so when did you change the direct debit details on your account ?

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