0

Discussion topic: I have moved from sky and was told they would contact Virgin media.

Reply
This message was authored by: Gsingh55

I have moved from sky and was told they would contact Virgin media.

Moved from sky and they told me they'd contact Virgin so I was wondering how long it takes for Virgin to cancel my account?

Reply

All Replies

This message was authored by: PandJ2020

Re: I have moved from sky and was told they would contact Virgin media.

Posted by a Superuser, not a Sky employee. Find out more

What services?  They can only transfer broadband.

I am just another Sky customer and my views are my own even if you don't like the answers
Avatar for Gsingh55
Level 1 icon
Topic Author
This message was authored by: Gsingh55

Re: I have moved from sky and was told they would contact Virgin media.

I have broadband with Virgin and have moved to sky so I'm just wondering how long it takes for Virgin to stop 

This message was authored by: daveNOS

Re: I have moved from sky and was told they would contact Virgin media.

Posted by a Superuser, not a Sky employee. Find out more

@Gsingh55 The virgin media service should stop the day your Sky service is activated, if that has passed and the Virgin media connection is still active you need to call them to see why the cancellation hasn't happened. 

This message was authored by: PandJ2020

Re: I have moved from sky and was told they would contact Virgin media.

Posted by a Superuser, not a Sky employee. Find out more

it's only recently become possible for Sky to cancel VM broadband contracts (via One Touch Switch)

 

But as noted this should have happened by now...

I am just another Sky customer and my views are my own even if you don't like the answers
This message was authored by: TimmyBGood

Re: I have moved from sky and was told they would contact Virgin media.

Posted by a Superuser, not a Sky employee. Find out more

@Gsingh55 

 

Note that Sky (or any other ISP) won't cancel subscription television service from Virgin.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Reply