04 Jan 2024 07:25 PM
I have just paid 50 pounds of my sky bill as I don't get any more money now to the 17th of January and was asking I'd I counld get my services back on
04 Jan 2024 07:26 PM
Posted by a Superuser, not a Sky employee. Find out more@Jo511
If your services have been restricted (and it’s normally only a missed payment that triggers this), any calls to Sky will direct you to make the payment. Sky won’t reinstate your services until you’ve paid what is owed in full and set up a new continuous payment method. If your payment is two or more weeks overdue you will have to pay the next bill as well.
If you can’t pay what you owe in one go you can pay what you want, but until the bill is fully paid Sky will not reinstate your services. Sky don't allow payment plans on overdue live accounts, nor will they consider promises to pay on or by a certain date.
Once your full payment has cleared and is in Sky’s account your services should be reinstated, but this may not be instant. Any payment you make over a weekend or on a Bank Holiday isn’t likely to be processed until the following week as banks are closed.
04 Jan 2024 07:26 PM
Posted by a Superuser, not a Sky employee. Find out more@Jo511
If your services have been restricted (and it’s normally only a missed payment that triggers this), any calls to Sky will direct you to make the payment. Sky won’t reinstate your services until you’ve paid what is owed in full and set up a new continuous payment method. If your payment is two or more weeks overdue you will have to pay the next bill as well.
If you can’t pay what you owe in one go you can pay what you want, but until the bill is fully paid Sky will not reinstate your services. Sky don't allow payment plans on overdue live accounts, nor will they consider promises to pay on or by a certain date.
Once your full payment has cleared and is in Sky’s account your services should be reinstated, but this may not be instant. Any payment you make over a weekend or on a Bank Holiday isn’t likely to be processed until the following week as banks are closed.
04 Jan 2024 07:26 PM
Posted by a Superuser, not a Sky employee. Find out more
@Jo511 wrote:
I have just paid 50 pounds of my sky bill as I don't get any more money now to the 17th of January and was asking I'd I counld get my services back on
Short answer is no, you won't get them back on until you pay what you owe in full, Sky won't reactivate any services on the promise of payment.
04 Jan 2024 07:28 PM
I had virgin and thought that was dear but sky's a rip off
04 Jan 2024 07:34 PM
Posted by a Superuser, not a Sky employee. Find out moreNot sure how it's a rip off. You agreed a package and price. If you can't/dont pay the bill Sky will restrict your services. Any business would do similar. The advice provided is for all customers.
04 Jan 2024 08:11 PM
Posted by a Superuser, not a Sky employee. Find out more
@Jo511 wrote:I had virgin and thought that was dear but sky's a rip off
Subscription TV isn't going to be cheap and it's not a necessity in life. It costs Sky and Virgin quite a lot of money to provide the infrastructure for the platform on top of the money Sky pays for rights to things as well so I don't know why you think it would be cheap.
For things like phone and internet. Like the rest of the industry you get great deals as a new customer and so should be switching ISP every 18-24 months to grab those cheap deals.
Sky Stream user. Former Sky+ HD and Sky Broadband customer
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04 Jan 2024 08:19 PM
Posted by a Superuser, not a Sky employee. Find out moreIt does make me chuckle how many posts are made calling Sky a rip off when they restrict services for non payment, obviously until that point they weren't a rip off.....funny that....
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