I have had a hard credit check on my account.

[LeeDay]

I have had a hard credit check come up on my account for the 11th February 2024. What's strange is 1. it's the wrong birthday and secondly i never applied for anything nor bought anything from sky. Who do i go about contacting to get to the bottom of this? 

[caesarome]

To confirm that you are not a Sky Mobile or Sky Glass customer ?

If not then as per this you will have to contact Sky about this:

https://www.sky.com/help/articles/your-credit-file

We work very hard to make sure the information passed to Equifax and Experian is accurate. If you think there’s a mistake or something’s wrong, contact us straight away.