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Discussion topic: I have gotten my first bill before any services have been installed.

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Avatar for DavieB36
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This message was authored by: DavieB36

Message posted on ‎05 Jan 2026 03:55 PM

I have gotten my first bill before any services have been installed.

I have been charged for services even though they have not been installed yet into a house I have not moved to yet. They are due to be installed on the 19th. 

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Avatar for MarkGoldsmith
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This message was authored by: MarkGoldsmith

Message posted on ‎05 Jan 2026 03:59 PM

Re: I have gotten my first bill before any services have been installed.

Posted by a Superuser, not a Sky employee. Find out more
@DavieB36 wrote:

I have been charged for services even though they have not been installed yet into a house I have not moved to yet. They are due to be installed on the 19th. 

Which services?

Sky Stream, Sky Glass Air and Sky Broadband customer

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