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Discussion topic: I have downgraded to sky essentials can i cancel after a few days

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This message was authored by Tom114 This message was authored by: Tom114

I have downgraded to sky essentials can i cancel after a few days

I have downgraded to sky essentials but can I cancel within a few days and get rid of sky all together without being stuck in contract and paying for nothing as I have moved back to virgin media now and have taken sky q box out myself 

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This message was authored by SKY1992bf This message was authored by: SKY1992bf

Re: I have downgraded to sky essentials can i cancel after a few days

Posted by a Superuser, not a Sky employee. Find out more

@Tom114  You will need to call for clarification as to whether you can cancel without penalty 

 

note that the sky Q equipment will need returning to sky so don't dispose of it 


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Tom114
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This message was authored by Tom114 This message was authored by: Tom114

Re: I have downgraded to sky essentials can i cancel after a few days

Yes I still have the equipment but they have downgraded me from signature and HD to essentials so was just thinking if I had the cooling off period I would still be able to cancel it without further delay 

This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: I have downgraded to sky essentials can i cancel after a few days

Posted by a Superuser, not a Sky employee. Find out more

@Tom114 

 

I'd suggest it's unlikely that Sky would permit that as a loophole to escape a minimum term on Q.  If you were outside any minimum period before downgrading then presumably a cooling off period applies.

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