I have closed my sky account and have a credit, but how do I get this credit refunded to me?

[markie+b]

I have closed my sky account and have a credit, but how do I get this credit refunded to me?

It just says the credit will go to my next bill, but I won't have a next bill! Surely they pay it back to the account that paid the monthly direct debits? 

[Mark39 · Accepted solution]

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@markie+b wrote:

Surely they pay it back to the account that paid the monthly direct debits? 

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Yes, they do. It can take up to 6 weeks (providing you haven't cancelled the direct debit, of course)

[caesarome]

@markie+b 

If you want we can ask Skys messagng team to contact you via here about this as they should be able to speed this up for you ?