I have been overcharged for my first bill of £128, I was not aware of this?

[Kyla-shai]

 

[Daniel0210]

@Kyla-shai 
If you’re a new customer your first couple of bills are usually higher, basically due to the dates they cover (more than the usual number of days). In effect you’ll be charged from the date of the activation up until the end of that billed month, and for the next month in advance. Check your future bills to see if they reflect the amount you were expecting. Also see these links
https://www.sky.com/help/articles/understanding-my-bills
and
https://www.sky.com/manage/bill/future 

[Mark39]

@Kyla-shai from the image you posted, they appear to be pending payments. I'd wait to see what happens when they become actual payments.

[caesarome]

@Kyla-shai 

It is here you need to be looking at:

https://www.sky.com/bill/tv-broadband-talk

As a new customer your first bill will probbly cover more than the usual 4 weeks hence the higher charge.