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Discussion topic: I have agreement not signed I need to change product

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This message was authored by Abdullah1990 This message was authored by: Abdullah1990

I have agreement not signed I need to change product

I need help

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This message was authored by MarkGoldsmith This message was authored by: MarkGoldsmith

Re: I have agreement not signed I need to change product

Posted by a Superuser, not a Sky employee. Find out more

@Abdullah1990 wrote:

I need help


The only way to change the product is by calling Sky, you can't do that on a public forum. If you don't sign the agreement your order will be cancelled but you will still need to phone Sky to then reorder whatever it is you want, so you may just as well phone Sky and ask them to cancel your order and place a new one.

 

You can call on 150 from a Sky Talk Line or Sky Mobile.

If you haven't got a current Sky Mobile or Sky Talk this link should help:
https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number. If you are in the ROI on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.

Sky Stream and Sky Broadband customer

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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: I have agreement not signed I need to change product

Posted by a Superuser, not a Sky employee. Find out more

@Abdullah1990 

Be aware that if you order an alternative device you will be credit checked again. 


▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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