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Discussion topic: I have a SIM only account, i've moved home but the Move home with Sky link doesen't work
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This message was authored by: Ian+Pedlar
Message posted on 13 Aug 2024 12:31 PM
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I have a SIM only account, i've moved home but the Move home with Sky link doesen't work
I have a SIM only account, i've moved home but when I click on the Move home with Sky link I get "You need to be the primary account holder to book a home move"
I've been with sky for a number of years and was thinking of buying a new Samsung S24+
but it only has my old address.
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This message was authored by: Daniel0210
Posted by a Superuser, not a Sky employee.
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Message posted on 13 Aug 2024 12:33 PM
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Re: I have a SIM only account, i've moved home but the Move home with Sky link doesen't work
You will need to call Sky and get the agent to change your address on their systems. Just dial 150 from your Sky sim device.
▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
This message was authored by: Ian+Pedlar
Message posted on 13 Aug 2024 12:34 PM
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Re: I have a SIM only account, i've moved home but the Move home with Sky link doesen't work
Thanks, I'll give it a go.
ian
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