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Discussion topic: I had my credit card stolen on Friday I need some help. I could pay on the 21st of April.

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This message was authored by: Royton1967

Message posted on ‎11 Apr 2026 04:43 PM

I had my credit card stolen on Friday I need some help. I could pay on the 21st of April.

I need some help paying my bill on the 21st of April. Can someone from customer service call me? Please?

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Avatar for daveNOS
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This message was authored by: daveNOS

Message posted on ‎11 Apr 2026 04:46 PM

Re: I had my credit card stolen on Friday I need some help. I could pay on the 21st of April.

Posted by a Superuser, not a Sky employee. Find out more
@Royton1967 wrote:

Can someone for a customer service phone me please?

@Royton1967 The answer to that is no, the forum is mainly a customer to customer support platform and the few Sky staff here cannot action a callback.

You will have to call customer service yourself.

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This message was authored by: MightyQuinn

Message posted on ‎11 Apr 2026 04:50 PM

Re: I had my credit card stolen on Friday I need some help. I could pay on the 21st of April.

Posted by a Superuser, not a Sky employee. Find out more

Hi @Royton1967   Your bank should be able to provide you with your new credit card details so you can update your payment details immediately while you wait for the card to be delivered. Please see Welcome below for information about this community.

Welcome to the Sky Community Forum

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Message posted on ‎11 Apr 2026 05:01 PM

Re: I had my credit card stolen on Friday I need some help. I could pay on the 21st of April.

Posted by a Superuser, not a Sky employee. Find out more

If you have access to online banking @Royton1967 then you might be able to see your new card details along with it's number before it is delivered to you.

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