6

This discussion topic has been answered Discussion topic: I had a call this morning from someone claiming to be from Sky...

Reply
This message was authored by: MrRichAllen1976

I had a call this morning from someone claiming to be from Sky...

Above.

 

As my Brother pays for my account, they don't even have my personal mobile number according to when I texted my Brother to tell him... I just thought I'd warn people that if you get any calls claiming to be from Sky, do NOT give them any personal info as it probably ain't genuine.

 

I've asked him to call the actual Sky to see if there's anything they want that's account related anyway.

 


Best Answers
This message was authored by: xenon81 Answer

Re: I had a call this morning from someone claiming to be from Sky...


@Tommy2 wrote:

if it came up as Sky then it probably was genuine, it could have been the team that calls people to get new customers as I previously have had calls from them.


It's really easy for scammers to spoof numbers, so even if it comes up as Sky there's no guarantee that it's really Sky calling. 

View this Answer within the discussion

Did this answer not help you?

Reply

All Replies

This message was authored by: Tommy2

Re: I had a call this morning from someone claiming to be from Sky...

Was there number a Sky number ? If somone calls claiming to be from Sky and you dont beleive theyre genuine then please hang up and call Sky back to verify if tehy called you or not. Unforunately lots of scams exist where people calim to be from Amazon, O2, Virgin, Sky e.t.c  and ask for one time verification codes, as they ahve your eprosnal details already they can be quite convincing. Please never give Sky a verification code over the phone unless you are certain that you are actually talking to Sky.  Whenever im unsure if im talking to a genuine representative from a company I always say "thank you I will call you back to verify this", if they are genuienly from that company then they will have no problem with this.

Sky Ultimate TV with Sky Cinema on Sky Steam Puck with WI-FI
Sky Full Fibre 500mbps
Avatar for MrRichAllen1976
Level 4 icon
Topic Author
This message was authored by: MrRichAllen1976

Re: I had a call this morning from someone claiming to be from Sky...

It came up as Sky on my phone, as soon as I told them my Brother is in charge of my account, they hurriedly hung up.

 

This message was authored by: Tommy2

Re: I had a call this morning from someone claiming to be from Sky...

if it came up as Sky then it probably was genuine, it could have been the team that calls people to get new customers as I previously have had calls from them.

Sky Ultimate TV with Sky Cinema on Sky Steam Puck with WI-FI
Sky Full Fibre 500mbps
Avatar for MrRichAllen1976
Level 4 icon
Topic Author
This message was authored by: MrRichAllen1976

Re: I had a call this morning from someone claiming to be from Sky...

@Tommy2 I've been a Sky customer for nearly 20 years mate, because I can't get Virgin (and wouldn't if I could due to the African call centres) and Talk Talk and Plusnet have the same problem.

 

This message was authored by: xenon81 Answer

Re: I had a call this morning from someone claiming to be from Sky...


@Tommy2 wrote:

if it came up as Sky then it probably was genuine, it could have been the team that calls people to get new customers as I previously have had calls from them.


It's really easy for scammers to spoof numbers, so even if it comes up as Sky there's no guarantee that it's really Sky calling. 

Did this answer not help you?

This message was authored by: Tommy2

Re: I had a call this morning from someone claiming to be from Sky...

@xenon81  Yes, thats a good point actually they can sometimes scam numbers hwoevr, thats more unusual and I havent heard of them scamming the Sky number or 02, I know that O2 have things in place to prove when youre genuinely being called.

Sky Ultimate TV with Sky Cinema on Sky Steam Puck with WI-FI
Sky Full Fibre 500mbps
Reply
Answered - Go to Answer