I got a Text from Sky saying failed email delivery

[philcross]

The message says

Hello. We emailed but the delivery failed. Please go to http://www.sky.com/mysky to see the email we sent (in your Message Centre) and check your email address.

My emaila ddress is correct on my account and has been for years

[PandJ2020]

Have you checked your message centre?

emails sometimes fail - even if the address is correct.

[philcross]

Thanks, yes I did check and there is a message in there that I have not received by email. I will wait and see what happens in the future as I have not changed my email in all the time I have been a sky customer 

[caesarome]

Also checked your trash/junk/bin folders fro this email as I found an email today from my phone provider (not Sky) in my bin folder today so they can sometimes end up somewhere where they shouldn't be.