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Discussion topic: I find Sky terrible when it comes to cancelling a subscription - delay tactics

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This message was authored by: barrbria

I find Sky terrible when it comes to cancelling a subscription - delay tactics

I'm trying to cancel a rolling TNT Sport subscription from Sky . Impossible. Nothibng on internet , the bot is useless and the wait for someone to contact me ........ it goes on and on ...............and on . Disgraceful 

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This message was authored by: Daniel0210

Re: I find Sky terrible when it comes to cancelling a subscription - delay tactics

Posted by a Superuser, not a Sky employee. Find out more

@barrbria 
We are customers on here and this is a customer ➡️ customer discussion forum where we try to help other Sky customers. I’m afraid you aren’t communicating with Sky by posting on here.

 

Sky won't contact you. 


You can try here

https://www.sky.com/mysky/tv/tv-packs

 

My understanding is it depends on who you pay for the subscription. If you can't do it via that link you will have to contact whoever you pay for it, so if you pay through Sky you'll need to call and give 31 days notice. If you pay TNT direct you need to contact them.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off

▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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