I feel I've been overcharged for years - Sky Bot told me to create a community post on this.

[Sortitout]

I've been with Sky for about 5-6 years now after moving into my own place. I didnt realise how bad Sky service and customer service was until I went with other companies. When I moved home Sky took 8 months of payment and I didnt have any internet and then finally an openreach engineer came over and said a cable was complete cut so I would of never been able to connect to the internet. Sky refunded me 3 months out of the 8 months. Obviously fuming after that. I'm now currently trying to cancel my Sky TV and there is no way of me just cancelling, I assume sky has a smart team behind them making it impossible for their customers to leave. Can someone give me some advice on how to cancel Sky Ultimate TV without having to go through a 2 hour on hold phone call?

Moderator notes: Changed title. 

[Mark39]

See https://www.sky.com/help/your-account/my-account-and-subscription/cancelling/cancel-my-subscription/...

[Daniel0210]

@Sortitout 
To cancel your TV subscription fully, if you’re out of contract you’ll need to give Sky the required 31 days notice. The latest T’s and C’s explicitly state you can’t cancel when still in a minimum term deal unless Sky agree. (If they agree you’ll have to pay the remainder of your discounted term in one single payment).